Refund Policy for Flux 1.1 Pro
Thank you for choosing Flux 1.1 Pro! We strive to provide the best AI-powered image generation service. If you're not completely satisfied with your purchase, we offer the following refund policy:
Subscription Cancellation
- You can cancel your subscription at any time through your account settings or by contacting our customer support team.
- Cancellation will take effect at the end of the current billing cycle. You will continue to have access to the service until then.
- No new charges will be incurred after the cancellation is processed.
Refund Eligibility
- Refunds are generally not provided for subscription fees or used credits.
- In exceptional cases, such as technical issues preventing service use, we may consider refund requests on a case-by-case basis.
- Refund requests must be submitted within 7 days of the charge date.
Refund Process
- To request a refund, please contact our support team at [email protected].
- Include your account email address and the reason for the refund request.
- We will review your request within 5 business days.
- If approved, refunds will be processed to the original payment method.
Unused Credits
Unused credits are non-refundable but will remain valid for future use as long as your account is active.
Contact Us
If you have any questions about our refund policy or need assistance, please contact [email protected]